AI Platform
Custom-Tuned AI, Elevating Your CX
At UnifyCX, our AI platform works in lockstep with our agent workforce to deliver greater efficiencies, reduction of CX costs, and higher CSAT that is trained to your custom business inputs.
Our Custom Model Increases Accuracy Compared to Traditional, Base AI Engines
By incorporating specific business inputs like knowledge bases, website data, chat transcripts, and policies, the custom model optimizes outputs, resulting in precise and contextually accurate responses.
Transform the customer experience with our UnifyCX AI platform that elevates every touchpoint of your CX operations.
