AI Platform

Custom-Tuned AI, Elevating Your CX

At UnifyCX, our AI platform works in lockstep with our agent workforce to deliver greater efficiencies, reduction of CX costs, and higher CSAT that is trained to your custom business inputs.

Our Custom Model Increases Accuracy Compared to Traditional, Base AI Engines

By incorporating specific business inputs like knowledge bases, website data, chat transcripts, and policies, the custom model optimizes outputs, resulting in precise and contextually accurate responses.

Transform the customer experience with our UnifyCX AI platform that elevates every touchpoint of your CX operations.

Superior Automation Drives Superior Results

The power of AI in the customer experience space has the ability to impact both efficiency and customer satisfaction.

+4.5

CSAT Score

+70%

Tier 1 Deflection

+10%

CSAT Improvement

2 Days

Decrease in time to onboard

Start today

Join the human-powered, tech-enabled customer experience platform.